Agency policy

Agency policy

29/08/2019 3:57:33 PM | 238

If you were a distributor of Hanopro Thang Long, you would enjoy our special policies as follows:

Pricing Policy of Hanopro:

  • As a distributor of Hanopro, you will receive a price list of the company's products, including retail prices and discounts percentage for distributors on the price list. Currently, product prices are listed on the company's price list and website do not include VAT.

  • The price list include free shipping within Hanoi city, so additional shipping fees will be applied for distributors in other areas.

Delivery Time:

  • Delivery time varies depending on the distributor's location. For distributors within Hanoi city, the products will deliver within approximately 24 hours (if the items are in stock).

  • For items ordered according to customer specifications, the delivery time will be mutually agreed upon by both parties. In case of out-of-stock items, specific delivery times will be negotiated for each order.

Warranty Policy:

Hanopro will warranty products for technical defects resulting from the manufacturing process. No warranty will be provided if distributors mishandle the products. This will be clearly stated in the contract between both parties.

Specific steps for handling defective products will be executed with clarity for all cases.

PR - Marketing Support Policy:

  • All Hanopro distributors will receive support regarding specific catalogs tailored to fit every company program.

  • All distributors will be advertised by the company on public media and on Hanopro's websites. Information about the distributor will be released to the market upon acceptance by that distributor.

  • Hanopro will provide complete information on pricing, goods, products, marketing programs, policies, and promotional materials to facilitate sales for distributors.

Support for Solutions, Queries:

  • Distributors will receive technical support from the company via phone, email, or direct technical support on-site upon request.

  • Additionally, the company will assist in introducing potential customers near the distributor's area to visit and purchase products.

  • Whenever you have queries, we will provide comprehensive answers.

Hanopro looks forward to collaborating with you to do business and grow together.

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